SAP CRM Implementation

At architectSAP, our team of SAP CRM consultants focus on creating business value for your organization by providing SAP CRM based solutions for sales, marketing, customer interaction, web channel eCommerce and service management.

We partner with our customers to build SAP CRM solutions to enhance your core business processes for customer management. At architectSAP, we are committed to optimizing your SAP CRM investments through cost effective implementation, training and support activities.

Our Core Competence:

1. Enable customers to streamline their SAP deployment and fully leverage the SAP products/licenses bought by them to support new business requirements.
   
   

Our SAP CRM consulting and implementation services:

1. Installation of SAP CRM landscape and integration to SAP ECC
2. SAP CRM Sales (sales planning, territory management, account and activity management, quotation, contract and rebate management
3. SAP CRM Marketing (MRM, strategy, planning, segmentation, campaign management, trade promotions management TPM)
4. SAP CRM Service (service order processing, warranty claims, complaint processing, recalls, case processing, contracts)
5. Customer Interaction Center (telesales, customer service, IC management)
6. SAP CRM web channel (e-selling, product catalog, product configurations, IPC)
7. SAP CRM middleware integration with SAP ECC for customer master, products, pricing, sales documents
8. SAP CRM Web UI development and enhancements
9. SAP CRM production support activities
   
   

Our Value Proposition:

1. Expertise in SAP CRM implementation, consulting and development. Experienced SAP CRM consultants having international project experience (our consultants have previously worked at IBM, Accenture, T-Systems, Atos Origin, Cap Gemini in US/European projects)
2. Focus on quality, process and timelines, to meet the service level agreements and end user expectations
3. Cost reduction through our offsite SAP CRM development services to meet your business requirements.
   
   

Our commitment to you:

1. Provide a level of service and attention that constantly exceeds your expectations.